PRIVACY POLICY
Effective Date: August 31, 2026
AARM Electric respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, advertisements, lead forms, and SMS communications.
1. Information We Collect
When you contact us, request a quote, submit a form, or communicate with AARM Electric, we may collect:
• Full Name
• Phone Number
• Email Address
• Property Address
• Service Details
• Information related to your electrical service request, including repairs, panel upgrades, EV charger installations, commercial electrical services, new construction, electrical remodeling, troubleshooting, lighting, and other electrical services
• Any additional information you voluntarily provide to us
2. How We Use Your Information
We may use your information to:
• Respond to service inquiries
• Provide estimates
• Schedule appointments
• Send appointment reminders
• Send service and project updates
• Follow up regarding requested services
• Provide customer support
• Communicate regarding an active inquiry, estimate, appointment, or project
• Send promotional offers or company updates only when you have separately opted in to receive promotional communications
• Improve our customer service, website, advertising, and marketing efforts
3. SMS & Mobile Communications
AARM Electric may offer two types of SMS communications.
Service-Related SMS Messages
If you provide your mobile phone number and opt in to receive service-related SMS messages, AARM Electric may send messages regarding:
• Your inquiry
• Appointment scheduling and reminders
• Estimates and follow-ups
• Service updates
• Project updates
• Customer support communications
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance or contact AARM Electric directly using the contact information below.
Consent to receive SMS messages is not a condition of purchase.
Promotional SMS Messages
If you separately opt in to receive promotional SMS communications, AARM Electric may send occasional:
• Promotional offers
• Special offers
• Company updates
• Service promotions
• Marketing communications
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance.
Consent to receive promotional SMS messages is not a condition of purchase.
Opting out of promotional messages does not necessarily prevent AARM Electric from sending communications related to an active inquiry, appointment, estimate, project, or service request where otherwise permitted.
SMS Data Protection
AARM Electric does not sell, rent, share, or disclose mobile phone information or SMS opt-in consent data to third parties or affiliates for their own marketing or promotional purposes.
SMS consent and mobile information are used only as necessary to provide the communications and services described in this Privacy Policy.
4. Information Sharing
AARM Electric does not sell or rent your personal information.
We may share information with trusted service providers that assist us in operating our business and providing services, including:
• Customer relationship management (CRM) providers
• Scheduling software providers
• SMS and telecommunications providers
• Payment processors
• Website hosting providers
• Analytics providers
• Advertising and marketing platforms
• Business technology and software providers
These providers may access information only as reasonably necessary to perform services on our behalf and are not authorized to use your information for their own independent marketing purposes.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our legal rights, customers, business, or others.
5. Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience, analyze website performance, and support advertising efforts.
These technologies may collect information including:
• Browser type
• Device information
• IP address
• Pages visited
• Website interactions
• Referral sources
• Approximate location information
• Actions taken on our website
We may use services such as:
• Google Analytics
• Google Tag Manager
• Meta Pixel
• Google advertising tools
• Other analytics and advertising platforms
You may disable or restrict cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
6. Data Security
AARM Electric implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable measures to protect your information.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
• Respond to your inquiry
• Provide requested services
• Maintain business and customer records
• Meet legal, accounting, or regulatory requirements
• Resolve disputes
• Enforce agreements
• Maintain records of communication consent and opt-out requests
Information that is no longer reasonably necessary may be deleted or anonymized where appropriate.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request that AARM Electric:
• Provide access to personal information we maintain about you
• Correct inaccurate personal information
• Delete certain personal information
• Provide information regarding how your personal information is used
• Stop certain communications
To submit a privacy request, please contact AARM Electric using the information below.
You may opt out of SMS communications at any time by replying STOP.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
AARM Electric is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
AARM Electric may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect and use your information.
11. Contact Information
AARM Electric
Phone: 949-242-0154
Email: david@aarmelectric.com
Website: www.aarmelectric.com